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Frequently Asked Questions (FAQ)

19. I am using T-Mobile USA and I don't receive SMS from your service.

T-Mobile has been problematic with its "peering" with other mobile providers in recent months. This causes us to have difficulty sending SMS to T-Mobile.

We recommend that you use T-Mobile's own email-to-sms service instead. That is, you can use YOUR_PHONE_NUMBER@tmomail.net to receive SMS. Please send a test email to this address. If it works, you can add it to your account to receive notifications.